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Terms & Condition

Terms and Conditions

Effective Date: March 20, 2025

Welcome to Warnersiegle! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making any bookings or using our platform. If you do not agree to these terms, do not use our website or services.

1. Introduction

These Terms and Conditions ("Terms") govern the use of Warnersiegle's website, booking services, and all associated offerings. The term "you" refers to the user of the website, and "we," "us," and "our" refer to Warnersiegle. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into contracts. If you are under the age of 18, you must have the consent of a parent or guardian to use our services.

2. Services Provided

Warnersiegle provides an online platform for booking cruise packages and services. Our services include, but are not limited to:

  • Cruise booking services
  • Payment processing for bookings
  • Providing information about available cruise options, itineraries, and pricing
  • Customer support for booking inquiries, issues, and cancellations

Booking Process

To book a cruise through our website, you must provide accurate information, including your personal details and payment information. Once you submit your booking, you will receive a confirmation email with your booking details.

Payment

Bookings are subject to payment, which must be made at the time of booking unless otherwise stated. We accept various payment methods, including credit/debit cards and online payment services. All payments are processed through secure payment gateways, and we do not store your payment information on our servers.

3. Booking Terms

Booking Confirmation

Once your booking is processed, you will receive a booking confirmation via email. The confirmation will include your booking details, including the cruise package, dates, and other relevant information. Please review your confirmation carefully and contact us immediately if there are any discrepancies.

Booking Modifications and Cancellations

If you wish to modify or cancel your booking, please contact us as soon as possible. Our cancellation and modification policies vary depending on the cruise provider and booking conditions. Please refer to the terms specific to your booking for more details.

In the event of a cancellation, you may be entitled to a refund, subject to the cancellation policy of the cruise provider. Refunds are processed through the same payment method used for the original booking and may take several business days to appear in your account.

4. User Responsibilities

Accurate Information

You are responsible for providing accurate and complete information when making a booking. If the information provided is incorrect or incomplete, we may not be able to process your booking or provide you with the services you requested.

Conduct on the Cruise

You agree to abide by all rules and regulations set by the cruise provider. This includes but is not limited to rules regarding onboard behavior, dress code, and health and safety regulations. Failure to adhere to these rules may result in termination of your booking without refund.

Legal Compliance

You agree to use our website and services in compliance with all applicable laws and regulations, including any local laws in the jurisdiction from which you access our website.

5. Privacy and Data Protection

At Warnersiegle, we take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Data Collection

We collect personal information from users during the booking process to provide our services, including your name, email address, phone number, and payment details. We may also collect non-personal data, such as your IP address and browser information, to improve our services.

Security

We implement security measures to protect your personal and payment information. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Limitation of Liability

Warnersiegle acts solely as an intermediary between you and the cruise providers. We do not operate the cruises or have control over their services. Therefore, we are not liable for any issues that arise during your cruise, including but not limited to:

  • Delays or cancellations
  • Injuries or accidents onboard
  • Loss or damage of personal belongings
  • Health and safety concerns
  • Changes in itinerary or service availability

We are not responsible for any third-party services or products purchased through our website. Any disputes or claims related to the services provided by the cruise operator must be addressed directly with the cruise provider.

7. Indemnification

You agree to indemnify and hold Warnersiegle, its employees, agents, affiliates, and third-party service providers harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your use of our services, violation of these Terms, or any actions that disrupt the normal functioning of our website or services.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Warnersiegle or its licensors. You may not use, reproduce, or distribute any of this content without our prior written consent, except as permitted under applicable law.

Trademarks

The name "Warnersiegle" and any associated logos or trademarks are trademarks of Warnersiegle and may not be used without our prior written consent. All other trademarks, service marks, and trade names used on our website are the property of their respective owners.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Warnersiegle operates. Any disputes arising from or related to these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], and the decision of the arbitrator shall be final and binding.

Dispute Resolution Process

If you have a dispute with Warnersiegle, we encourage you to contact us first. We are committed to resolving disputes amicably and will work with you to find a satisfactory resolution. If resolution cannot be reached, arbitration will be the final step in the dispute resolution process.

10. Modification of Terms

Warnersiegle reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after any changes to these Terms, you accept the revised Terms and Conditions.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@warnersiegle.com

By using our website, you agree to these Terms and Conditions and acknowledge that you have read and understood them.