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Privacy Policy

Privacy Policy

Effective Date: March 20, 2025

At Warnersiegle, we are committed to safeguarding and preserving the privacy of our users. This Privacy Policy document explains the types of personal data we collect, how we use it, and the steps we take to protect your privacy. Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

Personal Information

We collect personal information from users in a variety of ways, including when they visit our website, register an account, book cruises, make payments, or engage with other services provided on our platform. The types of personal information we may collect include:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (Credit Card Number, Billing Information)
  • Booking Details (Cruise Preferences, Dates, etc.)
  • Demographic Information (Age, Gender, etc.)

Non-Personal Information

In addition to personal information, we may also collect non-personal data. This data is typically gathered through the use of cookies, web analytics tools, and other tracking technologies. Non-personal information we may collect includes:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Pages Visited on Our Site
  • Time Spent on Each Page
  • Referring URL

2. How We Use Your Information

Personal Information

We use the personal information we collect to provide and enhance our services, including but not limited to the following purposes:

  • To process and manage your cruise bookings
  • To provide customer support and assistance
  • To send confirmation emails and booking receipts
  • To notify you about updates, promotions, and new services
  • To personalize your experience on our website
  • To improve our website’s functionality and content
  • To communicate with you regarding changes or cancellations to bookings

Non-Personal Information

We use non-personal information to analyze trends, monitor website traffic, and improve our website’s design and functionality. This data helps us understand how users interact with our site and make necessary enhancements to improve the user experience.

3. How We Protect Your Information

We implement a variety of security measures to ensure that your personal data is protected from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of secure servers and encryption for transmitting sensitive information, such as payment details
  • Firewalls and anti-virus software to protect against malicious activities
  • Regular security audits and updates to keep our systems secure
  • Limiting access to your personal information to authorized personnel only

Despite these efforts, no method of data transmission over the internet or electronic storage can be 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers

We may share your personal information with trusted third-party service providers who assist us in managing bookings, processing payments, and delivering customer service. These service providers are contractually obligated to keep your information confidential and only use it for the purposes we specify.

Legal Requirements

We may disclose your personal information if required to do so by law, such as in response to a court order, legal process, or government investigation. We may also disclose your information to protect our rights, enforce our terms of service, or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. In such cases, we will notify you via email or a prominent notice on our website prior to the transfer becoming effective.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance the user experience on our website. Cookies are small files that are placed on your device to collect and store information. The data collected through cookies helps us improve site functionality, personalize content, and analyze user behavior.

Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the operation of our website and cannot be disabled. They allow you to navigate our site and use its features.
  • Performance Cookies: These cookies collect information about how users interact with our website, such as which pages are most visited. This data helps us improve our website's performance.
  • Functionality Cookies: These cookies allow us to remember your preferences and settings, such as language choice, so that we can provide a more personalized experience.
  • Targeting Cookies: These cookies track your browsing habits and allow us to serve you advertisements that may be relevant to your interests.

Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to block cookies or receive notifications when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.

6. User Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal information.
  • Right to Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restriction: You may request the restriction of processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request a copy of your personal data in a commonly used, machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes, including marketing.

If you wish to exercise any of these rights, please contact us at the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.